1. Charter Agreement:
By engaging Mexicoach, Inc. (“Mexicoach”) for charter services, the customer contracting party acknowledges and agrees to the terms and conditions set forth herein.
2. Booking and Reservation:
a. All charter reservations must be made in advance and are subject to availability.
b. A non-refundable deposit is required to secure a reservation, with the remaining balance due before the scheduled departure date.
3. Payment:
a. Payment can be made via acceptable methods as specified by Mexicoach.
b. Prices are quoted in USD unless otherwise specified.
4. Cancellation and Refund:
a. Cancellations made by the customer contracting party less than 2 days before the scheduled departure date will result in the forfeiture of the entire charter fee.
b. Mexicoach reserves the right to cancel or reschedule a charter due to unforeseen circumstances, including but not limited to, weather conditions, mechanical issues, or other operational constraints. In such cases, a full refund or rescheduling option will be provided.
5. Late Arrivals and Delays:
a. Mexicoach, Inc. is committed to providing reliable transportation services. However, it is not responsible for consequential damages of the customer contracting party for late arrivals, vehicle breakdowns causing late arrivals, or any other delay, whether Mexicoach or other party’s fault.
6. Vehicle Substitution:
a. Mexicoach reserves the right to substitute the contracted vehicle with an equivalent or larger vehicle in the event of unforeseen circumstances or operational requirements.
7. Conduct of Passengers:
a. The customer contracting party is responsible for the behavior of all passengers during the charter. Any willful damage to the vehicle or disruptive behavior may result in termination of the charter with no refund.
8. Smoking and Alcohol:
a. Smoking is strictly prohibited on all Mexicoach vehicles.
b. Consumption of alcoholic beverages is not permitted.
9. Limitation of Liability:
a. Mexicoach’s liability is limited to the charter fee paid by the customer contracting party.
b. Mexicoach shall not be liable for any indirect, consequential, or incidental damages arising out of the charter services.
10. Amendments:
a. Mexicoach reserves the right to amend these terms and conditions at any time. Any such amendments will be effective upon posting on the Mexicoach website.
By engaging Mexicoach, Inc. for charter services, the customer contracting party indicates their understanding and acceptance of these terms and conditions.